Resilience & Reliability
The Power is On
Whether you flip on a light switch or start a massive assembly line in an automotive factory, our goal is to make sure the electricity is there when you need it.
Reliability is something ITC has taken great pride in over our 20-year history. Likewise, resilience is a key factor in assuring the electricity will be there when you need it. Whether it’s weathering an ice storm or thwarting a cyber attack, ITC is on the job 24/7, 365 days a year.
Reliability
ITC works to make sure our customers steer clear of excessive costs. We ensure that congestion on our lines is kept at a minimum, with the goal of keeping our electric highways open and flowing effectively.
Since its inception in 2003, ITC has steadfastly adhered to its guiding principle of operational excellence to deliver industry-leading reliability performance. A comprehensive analysis of the past decade’s data across ITC Michigan (ITCTransmission and METC) and ITC Midwest demonstrates that our commitment to reliability and resiliency has led to a decrease in outages across all ITC operating companies.
Furthermore, the outstanding performance of ITC’s transmission systems, consistently ranking among the top 25% in North American benchmark surveys, highlights the efficacy of targeted capital and maintenance programs.
Resiliency
The old saying goes “You are only as strong as your weakest link.” It’s ITC’s job to check those links every day, in the form of our intricate design of substations, transmission structures and power lines. We accomplish this in our control center, located in our Novi, Michigan headquarters. Across seven states, we are constantly monitoring and re-routing electricity when needed, with an overall goal of keeping the lights on and our employees safe.